Tag Archives: BCM

Copying Contacts to Business Contacts in Outlook 2007 with BCM

Technical Tips, ,

While talking to a friend I got his contact information in my smartphone running Windows Mobile 6.1, including a picture I took of him on the spot. When I got to my computer, I proceeded to synchronize to my Outlook 2007 with Business Contact Manager. Since it was business related, after I got it in my contacts, I proceeded to do the usual copying to “business contacts”. Right click, drag to business contacts… got an error message “cannot copy the items. The folders you are trying to change do not support this operation”.

That’s new. I have done the same operation before without any error message so what was different this time? googled the error, found one match, and the issue was not resolved in that reference. Ok. So I’m on my own. So what was different? I realized that I seldom included a picture in my phone contact before I synced, so I tried that. Deleted the picture in the Outlook contact in my computer, tried to then copy to business contacts… success! then I imported the picture from my phone and added it to the contact.

Then I deleted the business contact I had just copied when it had no picture, tried to copy the contact with the picture now included manually and… success! it is safe to conclude there was a problem with importing a contact with a picture attached to it and try to copy it to business contacts that way. I repeated the process twice to test it. Same result.

Hope this helps anyone with a similar problem. If you have any questions or need help with this issue, contact me.

SQL Server 2005 for Outlook 2007 with BCM using too much memory

Technical Tips, , ,

As most people know, Outlook 2007 with Business Contact Manager requires an instance of SQL Server 2005 to be installed.

Unfortunately, when unchecked, SQL Server 2005 tends to hug immense amounts of memory, and even though I had installed the maximum amount of memory that could be used by my computer, I still found myself low on physical memory resources. Using task manager to identify the main culprit, I found SQL Server was using several hundred Mb of memory! I set out to research the problem but found no way to regulate the amount of memory using  SQL Server Configuration Manager.

Also found that a number of people had the same problem, and no solution in sight. Until I finally found a tool that allowed me to set the amount of memory SQL Server uses! After applying it, looked at the task manager again – SQL Server was using less than 100 Mb of memory, with the same or better perfomance than before!

For more information or to get help with issue, contact me.